#1 top rated company.
My husband is a disabled veteran who had a stroke last spring and a wife dealing with multiple health issues. We needed a new shower installed. The long search of finding the right person to complete the job seemed like an endless journey. Numerous contractors came and went. We decided to wait until we were absolutely confident in the company we hired. One afternoon we recieved a phone call from home advisor. They ask if we had hired anyone to install a new shower and I replied no. I explained what our needs were and we wanted a company who stood behind their work. Within a few days I received a phone call from QC and Donna patiently listened to my expectations and individual needs. Then, she set up the appointment for Richard to come to our home and talk to us about their company and what they had to offer based on our individual needs.
Richard came to our home right on time. He was very knowledgeable about their product and even went into detail about the company and their owners.
He brought everything with him from different colors, designs and textures. After listening to
Richard from start to finish we hired them based on quality and owners who really care about the overall outcome in
putting customers first. They did such a beautiful job on our shower we hired them to install a new vanity, new siding, gutters and a new roof. Then life seems to have a different plan and you're left wondering, how? Between my husband's and my doctor's appointments and surgical procedures we didn't know how we were going to be able to get through all of this and be able to have our home repaired as well. We were concerned that we would not be able to take care of our health and our home at the same time, My husband decided to call Richard and explained our circumstances. He also told Richard that we would need to cancel our home repairs for now until our or at least some of our health issues were taken care of and we would call at a later date.
Richard was extremely concerned about the changes in our health and after talking to us on the phone he said I am going to get in touch with my boss Tim Willingham and assured us he would call us back on the same day. In less than one hour the phone rings and it's Richard he had spoken with Mr. Willingham. Richard
asked us what can we do to help you in dealing with your situation. Next, he asked us if really wanted to cancel our home repairs or did we need to put everything on hold for a couple of months in order to focus on our health and the numerous appointments with our doctors. I have never had any company show so much compassion and concern for their customers as QC has shown us. QC put everything on a few months delay so that we could focus on what was most important our health. Never in my entire life have I dealt with such caring and compassionate people. I can make this statement because I have dealt with many companies who could care less about what you are going through. How can anyone ever put into words how thankful we are that we hired them? You cannot. First of all their work was amazing and I have a beautiful new shower. They were so careful in making sure my floor was completely covered from the door to the shower. Every phase of the project went smoothly and they even cleaned when the job was completed. Professional and very respectful they wanted to make sure that we were happy customers. If you are on the fence about who or why you should hire someone to repair or to build your home please don't hesitate hire QC. It will be the best decision you ever make. We will never hire anyone but QC for all of our home projects now and in the future. My only wish is that there were more honest and compassionate people in this world like this company.
Now, we can calmly focus on our health knowing that QC will continue to work with us now and in the future. They truly are unique in a league of their own.
Sincerely,
Paul and Barbara Hudgens